Edison Business Phone System and VoIP Company
Flexible business phone systems for Edison offices, backed by local support.
Run your Edison offices, stores and warehouses on one phone system your callers can count on. AVX Cloud plans your call routing, installs the system, ports your numbers and trains your team, then stays on as your local support.
Get a free phone system consultation.
Tell us about your business and we will be in touch.
Up and running in less than 7 days
Plans from $19.99 per month, billed annually
WHY CHOOSE US
Why Edison businesses choose AVX Cloud.
Edison businesses choose AVX Cloud for a phone system that is set up around the way they actually work. As a New Jersey VoIP company with over 60 years of combined industry experience, we help offices along Route 1, practices in Menlo Park and distribution sites in Raritan Center choose, install and adopt the right phone system, then remain your single point of contact for support.
60
Years of experience
2,000+
Projects completed
50+
In-house tech experts
LOCAL COVERAGE
Onsite installs and support across Edison.
Everyday changes are handled remotely by phone or email. For hands-on jobs such as installing desk phones, running cabling or checking your network, our team comes from our base in Secaucus to your Edison office, store or distribution site.
<7 days
Typical time to get a new phone system up and running
Areas we cover in Edison
Raritan Center
Menlo Park
Oak Tree Road
Clara Barton
North Edison
Route 1 corridor
SOLUTIONS
Everything your Edison business needs from a phone system.
Screen calls for one person and put priority contacts straight through.
Manage busy phone lines with call queues, wallboards and supervisor tools.
See talk time, wait times, missed calls and agent activity in detailed reports.
Take your office number with you on iOS, Android, Windows and the web.
Host browser-based video meetings with no downloads and no time limits.
Get more from your business phone system for less.
Simple business VoIP pricing with no unexpected costs. Pick the plan that meets your needs today and scale up as your business grows.
Basic
Best for businesses moving from a traditional phone system to VoIP.
Includes:
- 8 simultaneous calls
- 40 user extensions
- Desktop and mobile apps
- Video conferencing
- Ring groups and voicemail
- Intercom and paging
- Microsoft integration
Pro
Best for growing teams that need better customer service, integrations, and visibility.
Everything in Basic, plus:
- Advanced call queues
- CRM integrations
- Call recording
- Advanced reporting
- SLA tools
- Custom call flows
- Advanced workflows
AI-Pro
For businesses that want to automate more of their communications with AI.
Everything in Pro, plus:
- AI receptionist
- On-call AI assistance
- AI call summaries
- Sentiment analysis
- AI-powered workflows
Be up and running with a new phone system in less than 7 days.
Switching VoIP providers shouldn't turn into another IT project. AVX Cloud manages the entire transition, from number porting and configuration to employee training.
Day 1
Get in touch with a team member
Send us a note about your office, team size and frustrations with your existing phone system.
Day 2
Discovery, quote and plan
You get a tailored proposal for your unique requirements, with transparent pricing you can trust.
Day 3
Provision and integrate
We provision your account, connect your existing phone numbers and integrate your VoIP system with your third-party tools.
Day 4
Go live and team training
We ensure a successful transition to your new phone system, so your team can hit the ground running.
Phone systems built for the way Edison businesses take calls.
Edison's economy spans warehousing and distribution, retail along Route 1, medical care and a wide mix of professional offices. We look at where your calls come from and who needs to answer them, then configure routing, apps and reporting to match.
Healthcare
Hospital departments, urgent care clinics and specialist practices in Edison can direct patients with an auto attendant, hold busy lines in a call queue and switch to holiday and after-hours routing on a schedule.
Dental offices
Dental offices across Edison, from North Edison to Clara Barton, ring several front-desk phones at once with ring groups and pick up voicemail by email between patients, while business texting gives patients another way to get in touch.
Professional services
Accounting, insurance and law offices along the Route 1 and Route 27 corridors see client records on screen through CRM integration, screen calls with an AI personal assistant and record calls for training and review.
Home services
Contractors and service technicians covering Edison and the rest of Middlesex County take office calls on the mobile app between jobs, and after-hours routing sends emergency calls to the technician on call.
Don't see your industry?
From a single storefront to a multi-site operation, we can design a phone system for your Edison business.
Book a Meeting →SERVICE AREAS
VoIP services in Edison and nearby cities.
AVX Cloud supports businesses across Middlesex County and the surrounding area. If your office is near Edison, we can plan, install and support your phone system.
A local VoIP provider based in Secaucus, with onsite and remote support across New Jersey.
FAQ
Common questions about our Edison VoIP services and support.
Here are the questions we hear most often from Edison businesses choosing a phone system.
Still have questions?
Talk with our team and we'll walk you through how we'd support your business.
Talk to an Expert →What does a business phone system cost in Edison?
AVX Cloud offers three plans, all billed annually. Basic is $19.99 per month and covers desktop and mobile apps, ring groups, voicemail, intercom and paging. Pro is $29.99 and adds advanced call queues, call recording and CRM integrations, and AI-Pro is $39.99 with an AI receptionist and AI call summaries. Once we know how your Edison team uses the phone, we will recommend the right plan.
Will a technician come to our Edison office or warehouse?
Yes. Our team travels from Secaucus to Edison for work that has to happen in person, such as installing and testing desk phones, running cabling, checking your network and training staff at go-live. Ongoing changes, like adding a user or adjusting call routing, are handled remotely by phone or email.
How can our Edison office handle busy periods on the phones?
Ring groups, included in every plan, share incoming calls across your team so more than one person can pick up. The Pro plan adds advanced call queues, which hold callers in order and connect them to the next available colleague, plus advanced reporting that shows when calls peak so you can plan staffing.
Can we keep our 732 and 848 phone numbers?
Usually, yes. Number porting moves your existing 732 and 848 numbers to AVX Cloud, and we submit and track the request with your current carrier for you. Your carrier sets the transfer date, so we start the request early and you keep your existing service running until the numbers have moved.
Does the phone system work with Microsoft 365?
Every AVX Cloud plan includes Microsoft integration. What it covers for your Edison office, such as contact sync or signing in with Microsoft, depends on your setup and permissions. Calling through Microsoft Teams has extra requirements, so we confirm what fits during discovery.
Do you train our staff on the new system?
Yes. Training is part of go-live, so your team learns everyday tasks such as transferring calls, checking voicemail and using the desktop and mobile apps. If questions come up afterwards, you can reach our team by phone or email.
GET STARTED
Get a business phone system backed by local support in Edison.
From planning and setup to training and ongoing support, your Edison office gets one local team and a single point of contact.
- Up and running in less than 7 days
- Onsite and remote support across Edison and Middlesex County
- Plans from $19.99 per month, billed annually
Talk to a phone system specialist in Edison, New Jersey.
Connect with an expert, and let's partner to elevate your Edison business with a modern phone system.
RESOURCES
Insights for New Jersey businesses.
Practical guidance on business phone systems, VoIP, and AI-powered communication from our team.
