Solutions / AI Personal Assistant

AI Personal Assistant

An AI assistant that screens your calls so you can stay focused.

The AI personal assistant is a 24/7 gatekeeper for busy owners and executives. It screens callers, puts priority contacts straight through and takes a message when you are busy, and we set it up, test it and support it for you.

Included in the AI-Pro plan, $39.99 per month, billed annually.

Phone system call panel showing an incoming call handled by the AI personal assistant

Protect your time without missing the calls that matter.

Every call is evaluated before it reaches you, so interruptions drop and important callers still get through.

Screens every call

The assistant identifies callers and filters out unnecessary or unwanted calls before they reach you.

Knows your trusted contacts

It checks callers against your personal phonebook and connects priority contacts right away.

Follows your availability

It considers your status, working hours and profile settings, and transfers calls only when appropriate.

Takes messages

When a call cannot be transferred, it takes a detailed message or sends the caller to voicemail, so nothing important is missed.

How it works

A gatekeeper built into your phone system.

AI personal assistant setup screen with role, language and first message settings

Assigned to you, not the whole office

The AI receptionist handles general calls for the business. The personal assistant serves one person, such as an owner, manager or executive. It talks naturally with callers, screens their requests and decides how to handle each call based on the rules you set.

AI personal assistant screening settings for unwanted calls

One assistant or a whole leadership team

Each person can have an assistant tailored to them, their department or their region, with no extra hardware. It is built into the phone system, so there is no separate AI software to install.

Why AVX Cloud

Set up, tested and supported by a local team.

A call screener only works when it knows who should get through. AVX Cloud handles the setup and stays involved after go-live.

Planned around your calls

We start with how you want to be reached: who gets straight through, who can wait, and what happens when you are in a meeting or away.

Configured and tested for you

We assign the assistant to your extension, write its instructions, set the screening and transfer rules, and test it before it takes live calls.

Local support after go-live

Need a contact added to the priority list or your hours changed? Call or email our New Jersey team and we will make it.

FAQ

Common questions about the AI personal assistant.

Here are the questions we hear most often about AI call screening.

Still have questions?

Talk with our team and we'll walk you through how we'd support your business.

Talk to an Expert →

It is an AI-powered assistant that screens and manages calls for one person, so only relevant calls get through.

The AI receptionist handles general inbound calls for the whole business. The personal assistant serves one user, such as a manager or executive, as a gatekeeper for their calls.

The AI personal assistant is part of AI-Pro, which is $39.99 per month, billed annually. AI-Pro includes everything in Pro, plus an AI receptionist, on-call AI assistance, AI call summaries, sentiment analysis, and AI-powered workflows.

Yes. It screens calls, filters unknown or low-priority callers, and lets relevant contacts through based on your rules.

Yes. It considers your status, working hours and profile settings when deciding whether to transfer a call or handle it differently.

The assistant takes a message or sends the caller to voicemail, so important communication is not lost.

Related solutions.

The AI personal assistant works alongside the other features in your AVX Cloud phone system.

Answer routine support questions from your own FAQs and guides.

Turn calls and voicemails into text your team can read at a glance.

Review call summaries and sentiment to see how conversations are going.

GET STARTED

Get a business phone system backed by local support.

From planning and setup to training and ongoing support, you get one team and a single point of contact.

Prefer to talk? Call (201) 340-9101

Talk to a New Jersey phone system specialist.

Tell us about your business and we'll be in touch.

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